Job Details
| Hiring Organization | Ten Lifestyle Group |
| Post Name | Travel Lifestyle Manager |
| Qualification | Any Graduate |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | NOK 390000 To NOK 625000 Per Year |
| Job Location Type | Work From Home |
Description
Seeking your next challenge in the Travel and Lifestyle industry? Thrive on Customer Service? If you have a proven luxury travel sales background, with excellent knowledge of the products and worldwide destinations associated with high-end travel, have outstanding sales and customer service skills, and are enthusiastic and self-motivated to further your career with the best in luxury travel we – Ten Lifestyle Group – want to hear from you!
We are looking for self-motivated, customer service-focused individuals passionate about providing the perfect travel experience for our members every time – whether a short trip for business or a leisure holiday for the whole family. You will be able to build significant customer relationships, provide outstanding customer service, and tap into your sales ability and excellent product knowledge.
WHO ARE WE?…..
At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a 23-strong global office network with over 1100+ employees.
We use our expertise, technology, and buying power to grant our members direct access to the best travel, live entertainment, dining, and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and continuing to improve the lives of millions of members.
Key Responsibilities:
- Design requests by telephone and email in Norwegian and English of individual trips (flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, and VIP service) for premium cardholders, considering all the needs of the customer
- Preparation of tailor-made offers and travel documents, preparation of travel programs, obtaining visas, and administrative processing
- Active cross-selling of lifestyle services for travel inquiries
Requirements
If you have worked in Retail Travel, Tour Operations, Account Management, or Luxury Travel apply today, This could be an excellent career progression and an opportunity to work for a growing award-winning company.
- Proven track record in Scandinavia leisure sales as well as worldwide itineraries
- Experience in a Travel retail or Tour operator environment essential
- Sound knowledge of GDS (preferably Amadeus)
- Professional fluency (both written and spoken) in Norwegian and English. Swedish and Danish are a big plus
- Energetic and motivated team player who enjoys the challenges of meeting and beating targets
- People who are passionate about delivering high-quality personalized customer service and have excellent research skills
- People who can use their initiative and creativity to best meet the needs of our members
- You have strong communication skills and love to provide excellent service and quality daily
- Flexibility: Able to work set shifts of either Tuesday-Saturday or Sunday-Thursday with variation between 8 am and 8 pm. With at least one late shift per week.
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward – both through regular appraisals and also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
Our employees also enjoy a range of benefits:
- A competitive salary will reflect the experience and a bonus structure
- Fully Remote work
- Annual Leave of 25 days per annum
- Additional 3 extra days of annual leave in their third year.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- ICAS Employee Health and Wellness (EHWP) services are confidential and free for all employees to use.
- Access to lots of great travel and entertainment discounts as our members would!
- Diversity with a multicultural and global team across continents
- Possibility of growth within a dynamic and international company
- Freedom to work and travel with our Working-Holiday scheme
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.
