Saturday, January 28, 2023
HomeIndustry Wise JobsFull Time JobsQatar Job Vacancies at the Airport

Qatar Job Vacancies at the Airport

Job Details

Hiring Organization Qatar Airways Souk Waqif
Post Name Front Desk Supervisor
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary QAR 3000 To QAR 5000 Per Month
Location Doha, Qatar, 00000

Job Description

Ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to detail and continuous customer focus. Handles all systems and procedures connected with the Front desk – check-in, check out, cashiering, night reception functions, auditing functions, luggage handling, hotel information, guest etiquette, and other allied Front Office tasks. Projects an image of courteousness and hospitality while handling guests, monitoring the operations flow within the Reception.

Key accountabilities include:

  • Monitors room status in order to obtain the maximum room revenue with maximum occupancy and service quality to provide guest satisfaction.
  • Provides prompt, courteous, and efficient service to all guests from arrival till departure. Ensures guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomed. Conducts in-room and hotel familiarization and assists guests with hotel activity inquiries/ requests – maintains up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and any allied information to provide informed response to guest queries.
  • Carries out a thorough shift handover at the beginning and end of each shift and checks that all items requiring attention are detailed in the reception logbook and initialed once completed, ensuring the same is followed by all FDA.
  • Accurately administers Front Desk cashiering standards and complies with all laid down systems, policies, and procedures. Receives payments adhering to the company credit policy. Anticipates sold-out situations and knows how many rooms are overbooked. Maintains an awareness of rate levels to be sold on a daily basis and the occupancy levels. Ensures that bills on shift are checked and closed correctly before balancing accounts of days business at end of shift according to company standard and policy.
  • Ensures that own accounting auditing practices as well as for all FDAs are in line with company requirements. Provides currency exchange, processes miscellaneous charges, and posts charges.
  • Handles guest complaints on the spot concerning Front Desk Service and shares the information with other departments if necessary. Notifies the Front Desk Manager/ Operations Manager of any guest complaints.
  • Is aware of all expected VIP arrivals and departures and those already in-house and is familiar with the names, affiliation, and room numbers as an indication of personal courtesy and recognition.
  • Ensures maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory.
  • Actively involved in promoting hotel facilities and services to guests and offers show rounds and familiarisation to visitors to promote the hotel.
  • Reduces waste materials and supplies by adhering to the departmental guidelines on re-using and recycling.
  • Keeps the Management promptly informed of all problems, unusual matters of significance, and compliments.
  • Strictly adheres to the hotel’s Policy on Confidentiality and Ethics.
  • Other duties and responsibilities as requested by Management.

Qualifications

The successful candidate will have the following qualifications and skills:

  • Relevant Vocational, Tertiary, or Trade qualification
  • Minimum 3 years of relevant experience in Hotel Management.
  • Excellent communication skills with fluency in the English language.
  • Knowledge of Opera or any Hotel PMS systems.
  • Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
  • Excellent customer focus and service delivery.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down the fear of failure.

Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

More Jobs:

8th Pass Jobs 10th Pass Jobs 12th Pass Jobs
Govt Jobs Private Jobs Education Wise Jobs
Data Entry Jobs IT Jobs Work from Home
Banking Jobs e-Commerce Jobs Teaching Jobs
International Jobs State Wise Jobs City Wise Jobs

Safety Tips:

  • SarkariResult10th.com does not promise a job or an interview in exchange for money.
  • Don’t provide confidential info till you’ve gotten signed a contract with the potential employer.
  • Do not share your private, non-work associated info or Bank info over call or e-mail.
  • Do not trust anybody asking for any type of fee for Job Applications.

Apply Now

Previous articleQatar Jobs for Pakistani
Next articleMyJobMag Abuja
RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Jobs in Calgary Full Time

Jobs in Calgary Airport

Calgary Jobs No Experience

Jobs in Calgary

Part Time Jobs in Montreal

Jobs in Montreal for Students

Jobs in Montreal English

error: Content is protected !!