Job Details
| Hiring Organization | CargoPeople Logistics & Shipping PVT LTD |
| Post Name | Import Customer Service |
| Qualification | 12th Pass |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | 15000/- To 25000/- Per Month |
| Location | Delhi, India 110001 |
Job Description
Ensure the proper and timely movement of freight and information, while providing an
exceptional customer service within the Ocean Import department.
Interact with our customers in arranging their international shipments, pro-actively monitor
shipment in transit and keep the customer appraised with regards to arrival times, delays or
transit issues and help to ensure we meet or exceed customer expectations at all times.
Ensure all documentation is supplied in a timely manner to the Shipping line/Customer.
Manage email and all communication effectively and within Expeditors’ communication policies.
Set goals and meet with operations lead/supervisor/manager to discuss progress Roles
Understand department process flow, constantly looking for areas of improved efficiency.
Track and trace shipments as required. To ensure proactive customer communication.
(eg. booking deliveries in advance or notifying customers of delays, etc..)
- Candidates from the same industry and post will be preferred.
- Exp – 2 to 3yrs.
- Job Type: Regular / Permanent
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (Preferred
