Tuesday, January 31, 2023
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Office Executive Jobs in Tumkur

Job Details

Hiring Organization Bajaj FinServ
Post Name Executive
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 30000/- To 35000/- Per Month
Location Tumkur, Karnataka, India 572101

Job Description

Duties and Responsibilities –

• Responsible for Field Debt Collection of Credit Card in the respective location.
 
• Personal visits to high POS and Critical customers.
 
• Identifying the Collection Agencies in the respective Location for Capacity building.
 
• Managing Agencies and Collection Executives of Agency.
 
• Ensuring timely allocation in an automated or manual environment.
 
• Delivery of Critical Collection Performance metrics in the location for Cards.
 
• Ensuring legal guidelines comply with the entire collection structure in letters and spirits.
 
• Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
 
• Ensure adherence to the Code of Conduct.
 
• Continuously monitor collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
 
• Handle customer issues escalations.
 
• Ensuring documented feedback and action taken on all cases in soft buckets.
 
• Ensuring adequate “Feet on Street” availability bucket-wise / segment-wise.
 
• Report for support on the mechanism for legal / policy issues.
 
• Ensuring audit queries are complied with<xqyqz> ensuring corrective and preventive action.
 
• Manage productivity by fixing productivity parameters for Agencies/collection executives monitoring performance against set parameters like DRR and weekly milestones and daily review of agency field executives and agency in the location.

 • Demonstrated success & achievement orientation. <br/>
 
• Good communication skills.<br/>
 
• Negotiation Skills<br/>
 
• Strong bias for action & driving results in a high-performance environment. <br/>
 
• Demonstrated ability to lead from the front. <br/>
 
• Good Interpersonal skills. <br/>
 
• Working knowledge of computers.

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