Job Details
Hiring Organization | Axis Overseas Careers |
Post Name | Client Relationship Officer |
Qualification | Bachelor’s |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | 20000/- To 30000/- Per Month |
Location | Tiruvalla, Kerala, India 689101 |
Job Description
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Ability to commute/relocate:
- Tiruvalla, Kerala: Reliably commute or plan to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Language:
English (Preferred)
Benefits & Perks
- Cell phone reimbursement
- Job Type
- Fresher
- Regular / Permanent
Qualifications
- Bachelor’s (Preferred)
- English (Preferred)