Jobs in Tinsukia For Fresher

Job Description

Role and Responsibilities

• Maintains a positive, professional demeanor and supports an environment that values uncompromising excellence in service.
• Promptly answers customer inquiries in a manner that exhibits quality service.
• Brings a service orientation that supports the field sales force in meeting their obligations to their clients. Serves as a proactive liaison between shareowners and their representatives, keeping all stakeholders appropriately informed of service issues from discovery through resolution.
• Maintains updated knowledge of SBIMF Products and develops an understanding of how market forces affect the funds. 
• The CSO is expected to read product literature, industry periodicals
• Maintains a current knowledge of policies and procedures as per SEBI Guidelines. Demonstrates the ability to clearly communicate policies, procedures, and product features to Customers.
• Must accept and incorporate feedback in a constructive manner and submit it to Reporting Manager.
• Handling Walk-in Customers, investor queries & coordinating with R&T for resolution.
• Accepting applications of Purchase, Redemption, Switch, Special Products & Requests.
• Reporting Liquid & High-Value transactions. Preparing Daily MIS, Monthly report, Time Stamping Register & DTR, processing KYC.
• Sighting credits in the bank for the transactions reported. Ensuring correctness of cash flow. Sending High-Value report
• Ensuring the proper cut-off times as per SEBI Regulation.

Skills & Competencies

• Excellent Communication Skills, Written & Verbal
• Should be conversant with SEBI Regulations
• Excellent Presentation Skills
• Result Orientation – Concern for Excellence
• The candidate should be well versed in drafting Investor Communication
• Should be customer oriented with a proactive approach to Resolution

Qualification 

• A Graduate / Master’s degree/professional qualifications
• MDF Certified
• Asset Management Company
• Good knowledge of Equity, Debt Markets will be added advantage