Roy Morgan is Australia’s most well-known and trusted market and social research company. Over the last 80 years, we have built a reputation for providing accurate, meaningful, insightful information to help our clients make better, more informed decisions.

We work with leading organizations in the public and private spheres successfully delivering evidence-based research, and information products and services.

Being part of Roy Morgan, you will experience a vibrant family culture and work with a great team of established market research professionals.
  
Roy Morgan has been undertaking face-to-face interviews for over 80 years. We have a dedicated team of over 200 interviewers who undertake some of Australia’s most important social research studies for the government and other clients.

Our face-to-face research includes data collection for many clients including local, state, and federal government agencies and academic institutions.  

On a daily basis, our interviewers are engaging with the community and ask important questions about life in Australia. They are the face of Roy Morgan to the community and as such are critical to our business.

An exciting opportunity exists for a Manager to join Roy Morgan to lead its panel and survey operations. Reporting to the National Operations Manager,  This is a unique position within Roy Morgan in an area that is core to the company’s future growth. 

• Manage company programming resource requirements
• Manage onshore and offshore programmer workloads and ensure they are meeting all objectives
• Prioritize programming requirements to ensure all projects are completed on time and to quality expectations
• Manage communications to project directors to ensure all surveys are programmed according to client expectations
• Monitoring the surveys during fieldwork and sending toplines and other data to project staff as necessary.
• Quality checking of the survey setup and ongoing project quota management
• Complete end-of-project audits with feedback on project outcomes, successes, and challenges

• Experience leading and managing a team
• Excellent verbal and written communication skills
• Excellent organizational skills and ability to manage multiple priorities simultaneously
• A positive ‘can-do attitude with the flexibility and willingness to work as part of the team
• Experience in market research and survey programming management is highly desirable

• A competitive salary
• Discounted MYKI passes, and entertainment event tickets
• Annual flu vaccine
• Company social events, including Friday night drinks
• Funded EAP for employees and their families
• Corporate discount for health insurance

Roy Morgan values diversity and is committed to building an inclusive workplace culture that reflects our community. We encourage diversity and recognize the enrichment diversity brings to our business and people – whether it’s the diversity of skill, experience, and/or background.

We welcome applications from diverse backgrounds and community groups including Aboriginal and Torres Strait Islander peoples.