|Post Name||Patrolling Officer – Customer Service|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||160000/- To 200000/- Per Year|
|Location||Bengaluru, Karnataka, India 560043|
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer queries
- Communicating with customers through Email and chat.
- Providing accurate, valid and complete information by using the right methods/tools.
- Achieving Daily Target without compromising the quality.
- Knowing our products inside and out so that you can answer questions.
- Maintaining required documents, reports, and trackers.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Ability to work under pressure good Typing Skills (Min Speed 30 WPM)
Ability to multi-task and prioritize and manage time effectively always ready to take on extra responsibilities and perform assigned tasks without excuses willing to learn and go the extra mileHard-core customer support with no “give up” attitude
Online – Telephonic/SkypeOnline Assessment