Job Details
| Hiring Organization | Expertcallers |
| Post Name | Patrolling Officer – Customer Service |
| Qualification | 10th Pass |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | 160000/- To 200000/- Per Year |
| Location | Bengaluru, Karnataka, India 560043 |
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer queries
- Communicating with customers through Email and chat.
- Providing accurate, valid and complete information by using the right methods/tools.
- Achieving Daily Target without compromising the quality.
- Knowing our products inside and out so that you can answer questions.
- Maintaining required documents, reports, and trackers.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Skills Set:
Ability to work under pressure good Typing Skills (Min Speed 30 WPM)
Requirement:
Ability to multi-task and prioritize and manage time effectively always ready to take on extra responsibilities and perform assigned tasks without excuses willing to learn and go the extra mileHard-core customer support with no “give up” attitude
Interview Type:
Online – Telephonic/SkypeOnline Assessment
Language:
English Hindi
