Memfys Hospital, Enugu is interested in recruiting interested and suitably qualified candidates to fill the role of Front Desk Officer in our establishment.

Job Overview

At Memfys Hospital, a Front Desk Officer is the first point of call for all patients and/or visitors and is tasked with providing adequate information and assistance to ensure smooth operations within the hospital reception areas. You will be the face of the company and will be responsible for the first impression we make.

• Minimum of HND certificate in any field
• Effective communication skills
• Not less than 18 years and not more than 35 years by December 2022
• Good interpersonal skills with the ability to listen and empathize
• Patience and tolerance
• Flexible approach to work, including working weekends and night shifts
• Ability to respect patients’ confidentiality
• Previous experience with Sage software and/or customer service-related experience is an added advantage

• Receive patients and their relatives and provide guidance/assistance on registration processes.
• Book appointments and handle patients’ scheduling
• Receive payments and process receipts using Sage accounting software
• Monitor the product life cycle and maintain communication within the hospital and between the hospital and out-patient(s)
• Represent Memfys Hospital in a professional manner while answering all phone and message inquiries.
• Monitor and control activities within the reception areas and ensure that all hospital protocols are observed.