Tuesday, January 24, 2023

Careers Australia

Business Energy Consultant

Job Details

Hiring Organization EnergyAustralia
Post Name Business Energy Consultant
Qualification Bachelor’s Degree in Earth Science
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 80000 To AUD 90000 Per Year 
Location Docklands Victoria, Australia 3008

Why Us

At EnergyAustralia, we are committed to providing an inclusive culture so employees can At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging.

As an employee, you can enjoy such benefits as:

  • Awarded Winner 2022 Best Place To Work List
  • Energise Program – flexible working that is team-centric enabling all individuals to agree and succeed together
  • 2 paid recharge days 
  • Health and well-being program – online yoga, pilates, and Employee Assistance Program
  • Volunteer days off to help charities make a difference through volunteering and workplace giving schemes
  • Access LinkedIn Learning in-house free training platform for professional development
  • Option to purchase additional annual leave – up to 5 additional weeks per year
  • Excellent company culture, down-to-earth and friendly organization – be authentic, bring your whole self to work!
  • We have an internal mobility program where our employee’s career development comes first
  • Employee discounts on your electricity and gas, discounts on major brands and products
  • Generous 20-week new family leave policy
  • State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station 

About the team

We are offering a full-time, permanent opportunity in Melbourne where you will work (hybrid) Monday to Friday on a rotating roster 8.00 am – 4:00 pm & 11:00 am – 7:00 pm (37.5 hours). Starting on Monday 29th August 2022, you will provide an excellent training program over a period a 7-week period.

Our goal is to be more than just an energy retailer to our customers, but rather to be a trusted energy advisor that our business customers can depend on. Teamwork is at the heart of everything we do.

We have weekly coaching sessions, huddles, and team meetings so we can interact collaboratively and continuously look at ways to improve our services and processes for our customers. We are passionate about progressing our people and have our own in-house development program that we offer our aspiring future leaders.

About the role

As a Business Energy Consultant, you will be interacting with small to medium-business customers and will be responsible for ensuring our customers receive exceptional end-to-end service when dealing with us regarding their sale and billing needs.

For us, a diverse, inclusive, and enjoyable culture is the foundation for great work. Customer service is an essential part of this opportunity and the team’s top priority is to make sure our business customers receive the best experience every time.

About you:

You thrive working in a fast-paced environment and are passionate about providing exceptional customer service and sales experience while being motivated to achieve call objectives and targets.

You will be a creative problem solver with the ability to work within set parameters as well as have a high level of attention to detail and be able to identify and link benefits to our customers based on their business needs. You will possess a strong work ethic, team spirit, positive personality, and patience.

How to Apply 

If you’re ready to join us ‘doing – not just dreaming’ towards a sustainable, reliable, and affordable energy future for all, click the ‘Apply’ button to get your application in today.

We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network which creates a positive culture for LGBTQ+ employees to our Reconciliation Action Plan which has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organizations, it’s a workplace where everyone’s welcome.

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