Job Description

This role is based in Manchester covering our friendly Manchester Market St, Chorley, Manchester Bolton Road, and Pendleton branches working 7 hours a week including Saturdays.

Lloyds Banking Group is the UK’s largest Retail and Digital bank, a leading insurer, and a mortgage lender with millions of customers to please.

And with an employee benefits package, you can tailor to suit your lifestyle a customer service role in Lloyds Bank brings many exciting rewards.

As well as giving you the following benefits

• Various share schemes (including free shares)
• A generous pension contribution starts at 9% (rising to 15%) which comes with a life cover of up to 8x salary.
• Further discounts are available on the weekly food shop, travel, and electronics/mobile through our PerksAtWork scheme.
• You’ll also receive a Flex cash pot of 4%, which you can take as cash or spend on a wide range of options such as:
• Buying extra or selling holidays to suit your 30 days leave (pro-rata but including bank holidays) – ideal for half terms or that mini-break.
• Extending the private medical cover you’ll receive to family members.
• A Flex Card provides up to 15% discount with over 70 well-known retailers.
• Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay – we support sustainability!

So, About the Role

• Our colleagues are passionate about making a difference to customers, businesses, and communities.
• Join them and you’ll get the opportunity to earn, learn and develop within an inclusive, organization with genuine values.
• But we’re also driven by a clear purpose: to Help Britain recover.
• You could be greeting our customers at the welcome desk, helping them at the counter, or working on other branch tasks.
• And you’ll learn to make the most of your best talent – helping people – using our latest in-branch technologies and digital services.

We Just Need You to Demonstrate the Following Qualities

• Honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
• A genuine teammate – collaborating closely with branch colleagues to ensure your customers’ needs are met.
• The flexibility to work in branches across the area and  Saturdays when needed.

What else will we provide?

• From Day 1 we’ll provide all the training and support you’ll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group – there’s a wealth of opportunities.
• Together we’ll make it possible
• We’re really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+, and families.
• And just let us know if you need any reasonable adjustments made to our recruitment processes, and we’ll try to accommodate them.
• So if you enjoy helping people and a new full-time role with us appeals then get in touch and apply today, we’d love to hear from you!
• At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities.
• With us, you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group mean you’ll have many opportunities to learn, grow and develop.
• We’re focused on creating a values-led culture and are committed to building a workforce that reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

About Us