Saturday, January 28, 2023

12th Pass Jobs in Ranchi

Job Details

Hiring Organization Coval Infosystem Private Limited
Post Name Customer Service Advisor
Qualification 12th Pass    
Industry Private   
Employment Type Full Time     
Work Hours 8 Hours
Salary 10000/- To 14000/- Per Month 
Location  Ranchi, Jharkhand, India 834001

Job Description

Handling customer queries.

ResponsibilitiesCustomer Service Responsibilities list

  • Manage incoming phone calls.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Take the extra mile to engage customers.

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Undergraduate or Graduate.

Benefits

  • Flexible schedule.
  • Health insurance.

Schedule

  • Rotational shift.

Supplemental Pay

  • Overtime pay.
  • Performance bonus.
  • Shift allowance.

Ability to commute/relocate

  • Kanke, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Required).

Experience

  • total work: 1 year (Preferred).
  • Customer service: 1 year (Preferred).

Language

  • English (Required).
  • Hindi (Preferred).

Apply Now

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