Job Details
| Hiring Organization |
Ergode IT Services Pvt. ltd.
|
| Post Name | Customer Service |
| Qualification | 12th Pass |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | 25000/- Per Month |
| Location |
|
Full Job Description
- CSE is responsible for responding to buyer queries and issues via emails.
- CSE is responsible for handling logistic queries and issues via emails.
- CSE is responsible for taking buyer, seller, and logistic calls.
- CSE is responsible for making outbound calls in case of follow-ups with buyers, sellers, and logistics.
- CSE is responsible for converting inquiry calls to sales.
- CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
- CSE is responsible for taking Website Chats.
Job Type: Full-time
Schedule:
- Evening shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Kolkata, Kolkata – 700020, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
